Your ticket has a unique bar code that will be scanned at the event's entrance. Each ticket will scan only once and will allow admission of one person one time. Your ticket is valid any date this year that the event is open.
DO NOT DUPLICATE! If for any reason a copy of this ticket is made, the first scanned ticket to arrive at the event will be allowed entry, while the second ticket with the same bar code will be denied access.
The Box Office is located across the street from The 13th Gate at 813 St. Philip Street in the Necropolis 13 lot. If you do not purchase your tickets online, you MUST purchase your tickets at the box office before entering the Attraction admission line.
NO TICKETS WILL BE SOLD INSIDE THE HAUNTED HOUSE (only online or at the box office).
DO NOT PURCHASE TICKETS FROM ANYONE IN THE PARKING LOTS. THIS IS A SCAM. THE TICKETS ARE NOT VALID AND CAN NOT BE USED TO ENTER THE HAUNTED HOUSE!
Resale of Tickets is strictly prohibited!
If you purchase your tickets online, you can skip the ticket booth line and go directly into the Attraction entrance line.
The box office opens at 6pm each day the haunted house is open.
Save $$$, purchase VIP tickets online! VIP ticket holders will skip all lines and go directly to the entrance to the haunted house.
All ticket prices include tax. Online tickets have a per ticket service fee added at the time of purchase.
Midnight Productions, LLC cannot be held responsible for any Acts of God that may result in personal discomfort or unforeseen performance conditions while attending this attraction. The management makes no representations or guarantees about possible wait-times for attractions. This attraction reserves the right to close all or part of the attractions due to unsafe weather conditions.
Return and Refund Policy:
All ticket sales are final. No refunds or returns. Prices, policies, dates and times are subject to change without notice.
Privacy/Security policy: The 13th Gate DOES NOT sell or distribute the data we collect during the ticket purchase. We use your data to facilitate the purchase of your tickets, and to contact you regarding specific haunted attraction related activities.
When you place an order for tickets with The 13th Gate you will be transferred to a secure website. All personal information, including credit card information, is communicated to us using encryption technology that prevents a third party from gaining access to this information.
You may be videotaped and broadcast on our web sites with no compensation. By entering The 13th gate, you waive any injury or talent claims whatsoever and accept these terms and conditions. Specifically, you claim no copyright interest in your image if used as part of any websites, any video images, or any promotional materials for The 13th Gate. Ticket purchaser releases all broadcast & talent rights.
All tickets are printed online. You must have a printer to redeem your tickets.